Breakdown of feedback
| % | % | ||
| Age | Ethnicity | ||
| 16–24 | 0.32 | African | 0.53 |
| 25–34 | 1.08 | Arab | 0.09 |
| 35–44 | 3.26 | Bangladeshi | 0.09 |
| 45–54 | 10.91 | Caribbean | 0.67 |
| 55–64 | 21.65 | Chinese | 0.22 |
| 65–74 | 36.08 | English/Welsh/Scottish/Northern Irish | 87.09 |
| 75–84 | 22.36 | Gypsy or Irish Traveller | 0.02 |
| 85+ | 4.34 | Indian | 0.98 |
| Irish | 1.03 | ||
| Sex | Pakistani | 0.34 | |
| Female | 54.38 | White and Asian | 0.20 |
| Male | 45.62 | White and black African | 0.08 |
| Unspecified | <0.00 | White and black Caribbean | 0.23 |
| Any other Asian background | 0.45 | ||
| Sexuality | Any other black/African/Caribbean background | 0.08 | |
| Bisexual | 0.27 | Any other ethnic group | 0.24 |
| Gay or lesbian | 0.73 | Any other mixed background | 0.16 |
| Heterosexual | 90.86 | Any other white background | 2.07 |
| Other | 0.32 | No answer | 5.43 |
| Prefer not to say | 1.87 | ||
| No answer | 5.95 | Length of treatment | |
| Less than 1 year | 60.09 | ||
| English as first language | 1–5 years | 27.80 | |
| No | 3.50 | More than 5 years | 7.65 |
| Yes | 92.40 | Don’t know/no answer | 4.46 |
| No answer | 4.10 | ||
| Year | |||
| 2015 | 24.57 | ||
| 2016 | 25.16 | ||
| 2017 | 24.40 | ||
| 2018 | 25.87 |