Table 2

Summary of key themes and findings

Person-centred and family-centred care



‘Whole person’ concerns
Acts of remembrance and memorialisation
Maintaining dignity
The ‘little things’
Preparation
Institutional approaches




Flexibility
Culture of care
Leadership
Adoption across institutions
Symbolic; visibility of death; conversations
Continuity—end of life through to mortuary care
Infrastructure

Education and staff support; community of practice
Professional roles and boundaries
Interdisciplinary and transdisciplinary working