Cancer care aspects | Exact question in CPES | Experience categories based on CPES answers* | |
Excellent | Non-excellent | ||
Ease of contacting a CNS | How easy is it for you to contact your CNS? | Easy | Sometimes easy, sometimes difficult Difficult |
CNS listening carefully to patients | The last time you spoke to your CNS, did she/he listen carefully to you? | Yes definitely | Yes, to some extent No |
Patients understanding answers from a CNS | When you have important questions to ask your CNS, how often do you get answers you can understand? | All or most of the time | Some of the time Rarely or never |
*Patients who reported that they did not try to ask or contact their CNS were excluded from the analysis.
CPES, Cancer Patient Experience Survey.