Type of experience | CNS name | Contacting CNS | Speaking to CNS | Understanding CNS | ||||||||||
Level of care experience | Not given* (n=2388) | Excellent (n=16 107) (78.6%) | Non-excellent (n=4392) (21.4%) | Excellent (n=20 532) (92.8%) | Non-excellent (n=1585) (7.2%) | Excellent (n=18 612) (92.1%) | Non-excellent (n=1597) (7.9%) | |||||||
Variable | N | % | n | % | n | % | n | % | N | % | n | % | n | % |
Sex | ||||||||||||||
Male | 1373 | 57.5 | 9720 | 60.3 | 2517 | 57.3 | 12 326 | 60.0 | 848 | 53.5 | 11 187 | 60.1 | 898 | 56.2 |
Female | 1015 | 42.5 | 6387 | 39.7 | 1875 | 42.7 | 8206 | 40.0 | 737 | 46.5 | 7425 | 39.9 | 699 | 43.8 |
χ2 and p value* | χ2=17.5; p<0.001 | χ2=29.8; p<0.001 | χ2=3.8; p=0.001 | |||||||||||
Age group | ||||||||||||||
<45 | 74 | 3.1 | 456 | 2.8 | 212 | 4.8 | 635 | 3.1 | 69 | 4.4 | 580 | 3.1 | 87 | 5.4 |
45–59 | 448 | 18.8 | 2684 | 16.7 | 908 | 20.7 | 3468 | 16.9 | 374 | 23.6 | 3274 | 17.6 | 331 | 20.7 |
60–74 | 1123 | 47.0 | 8606 | 53.4 | 2280 | 51.9 | 10 897 | 53.1 | 794 | 50.1 | 9991 | 53.7 | 768 | 48.1 |
75–99 | 743 | 31.1 | 4361 | 27.1 | 992 | 22.6 | 5532 | 26.9 | 348 | 22.0 | 4767 | 25.6 | 411 | 25.7 |
χ2 and p value | χ2=138.6; p<0.001 | χ2=93.9; p<0.001 | χ2=82.7; p<0.001 | |||||||||||
Ethnicity | ||||||||||||||
White | 2070 | 86.7 | 14 220 | 88.3 | 3805 | 86.6 | 18 083 | 88.1 | 1360 | 85.8 | 16 406 | 88.1 | 1366 | 85.5 |
Non-white | 73 | 3.1 | 437 | 2.7 | 150 | 3.4 | 573 | 2.8 | 68 | 4.3 | 514 | 2.8 | 80 | 5.0 |
Unknown | 245 | 10.3 | 1450 | 9.0 | 437 | 9.9 | 1876 | 9.1 | 157 | 9.9 | 1692 | 9.1 | 151 | 9.5 |
χ2 and p value | χ2=13.5; p<0.001 | χ2=16.3; p=0.003 | χ2=30.0; p<0.001 | |||||||||||
Area | ||||||||||||||
East Midlands | 294 | 12.3 | 1506 | 9.3 | 397 | 9.0 | 1955 | 9.5 | 158 | 10.0 | 1768 | 9.5 | 154 | 9.6 |
East of England | 261 | 10.9 | 1962 | 12.2 | 544 | 12.4 | 2495 | 12.2 | 194 | 12.2 | 2270 | 12.2 | 190 | 11.9 |
London | 191 | 8.0 | 1453 | 9.0 | 505 | 11.5 | 1909 | 9.3 | 188 | 11.9 | 1714 | 9.2 | 191 | 12.0 |
North East | 107 | 4.5 | 1142 | 7.1 | 189 | 4.3 | 1342 | 6.5 | 75 | 4.7 | 1223 | 6.6 | 83 | 5.2 |
North West | 247 | 10.3 | 2086 | 13.0 | 528 | 12.0 | 2589 | 12.6 | 185 | 11.7 | 2370 | 12.7 | 195 | 12.2 |
South East | 375 | 15.7 | 2442 | 15.2 | 846 | 19.3 | 3251 | 15.8 | 296 | 18.7 | 2937 | 15.8 | 275 | 17.2 |
South West | 232 | 9.7 | 2190 | 13.6 | 530 | 12.1 | 2741 | 13.3 | 168 | 10.6 | 2524 | 13.6 | 169 | 10.6 |
West Midlands | 389 | 16.3 | 1754 | 10.9 | 482 | 11.0 | 2279 | 11.1 | 195 | 12.3 | 2043 | 11.0 | 197 | 12.3 |
Yorkshire & Humber | 292 | 12.2 | 1572 | 9.8 | 371 | 8.4 | 1971 | 9.6 | 126 | 7.9 | 1763 | 9.5 | 143 | 9.0 |
χ2 and p value | χ2=260.9; p<0.001 | χ2=171.9; p<0.001 | χ2=167.5; p<0.001 | |||||||||||
IMD | ||||||||||||||
1—affluent | 509 | 21.3 | 3692 | 22.9 | 1126 | 25.6 | 4847 | 23.6 | 356 | 22.5 | 4407 | 23.7 | 337 | 21.1 |
2 | 605 | 25.3 | 4033 | 25.0 | 1070 | 24.4 | 5097 | 24.8 | 370 | 23.3 | 4654 | 25.0 | 343 | 21.5 |
3 | 507 | 21.2 | 3444 | 21.4 | 904 | 20.6 | 4351 | 21.2 | 342 | 21.6 | 3940 | 21.2 | 351 | 22.0 |
4 | 427 | 17.9 | 2815 | 17.5 | 756 | 17.2 | 3587 | 17.5 | 285 | 18.0 | 3237 | 17.4 | 309 | 19.3 |
5—deprived | 340 | 14.2 | 2123 | 13.2 | 536 | 12.2 | 2650 | 12.9 | 232 | 14.6 | 2374 | 12.8 | 257 | 16.1 |
χ2 and p value | χ2=22.7; p<0.001 | χ2=13.2; p=0.10 | χ2=34.8; p<0.001 | |||||||||||
Route to diagnosis | ||||||||||||||
ER | 609 | 25.5 | 1888 | 11.7 | 524 | 11.9 | 2421 | 11.8 | 212 | 13.4 | 2177 | 11.7 | 227 | 14.2 |
GP | 560 | 23.5 | 3933 | 24.4 | 1147 | 26.1 | 5052 | 24.6 | 430 | 27.1 | 4542 | 24.4 | 431 | 27.0 |
Screening | 165 | 6.9 | 2445 | 15.2 | 566 | 12.9 | 3070 | 15.0 | 182 | 11.5 | 2852 | 15.3 | 169 | 10.6 |
Two-week referral | 704 | 29.5 | 5869 | 36.4 | 1586 | 36.1 | 7473 | 36.4 | 569 | 35.9 | 6744 | 36.2 | 557 | 34.9 |
Elective referral | 266 | 11.1 | 1733 | 10.8 | 483 | 11.0 | 2205 | 10.7 | 156 | 9.8 | 2000 | 10.7 | 178 | 11.1 |
Unknown | 84 | 3.5 | 239 | 1.5 | 86 | 2.0 | 311 | 1.5 | 36 | 2.3 | 297 | 1.6 | 35 | 2.2 |
χ2 and p value | χ2=495.7; p<0.001 | χ2=497.5; p<0.001 | χ2=501.5; p<0.001 | |||||||||||
Stage | ||||||||||||||
I | 142 | 5.9 | 1437 | 8.9 | 322 | 7.3 | 1770 | 8.6 | 120 | 7.6 | 1615 | 8.7 | 113 | 7.1 |
II | 332 | 13.9 | 2896 | 18.0 | 604 | 13.8 | 3632 | 17.7 | 209 | 13.2 | 3221 | 17.3 | 234 | 14.7 |
III | 489 | 20.5 | 4037 | 25.1 | 1104 | 25.1 | 5143 | 25.0 | 397 | 25.0 | 4741 | 25.5 | 394 | 24.7 |
IV | 465 | 19.5 | 1990 | 12.4 | 762 | 17.3 | 2679 | 13.0 | 294 | 18.5 | 2386 | 12.8 | 276 | 17.3 |
Unknown | 960 | 40.2 | 5747 | 35.7 | 1600 | 36.4 | 7308 | 35.6 | 565 | 35.6 | 6649 | 35.7 | 580 | 36.3 |
χ2 and p value | χ2=225.1; p<0.001 | χ2=170.; p<0.001 | χ2=156.6; p<0.001 |
All χ2 tested for differences between three groups (excellent, non-excellent and not having CNS) across all variables in the table.
*Patients who were not given a CNS name were asked to not report their experience with the other three CNS questions (contacting CNS, speaking to CNS and understanding CNS).
ER, emergency room; GP, general practitioner; IMD, Indices of Multiple Deprivation.