Table 3

Seven common care practice themes

Care practice themesDescription as a practice principle
1 Specialised expertise 24/7 Provide dedicated expertise 24/7 so that the patient never feels alone
2 Intrateam communication Communicate and connect as providers so the patient does not have to repeat their story numerous times
3 Timeliness Respond in a timely and effective manner so that the patient experiences minimal discomfort and distress
4 Physical symptom and psychosocial–spiritual management Attend proactively to the wellness of the patient's mind, body and soul so all forms of suffering can be alleviated
5 Education and preparedness Provide education and guidance so that the patient can prepare for what lies ahead
6 Peace and fulfilment Support the patient to resolve personal affairs and realise goals so that they can feel fulfilled, and at peace
7 Advocates for patient preferences Serve as advocates so that the patient can achieve the type of care, and death desired