1 |
Specialised expertise 24/7
| Provide dedicated expertise 24/7 so that the patient never feels alone |
2 |
Intrateam communication
| Communicate and connect as providers so the patient does not have to repeat their story numerous times |
3 |
Timeliness
| Respond in a timely and effective manner so that the patient experiences minimal discomfort and distress |
4 |
Physical symptom and psychosocial–spiritual management
| Attend proactively to the wellness of the patient's mind, body and soul so all forms of suffering can be alleviated |
5 |
Education and preparedness
| Provide education and guidance so that the patient can prepare for what lies ahead |
6 |
Peace and fulfilment
| Support the patient to resolve personal affairs and realise goals so that they can feel fulfilled, and at peace |
7 |
Advocates for patient preferences
| Serve as advocates so that the patient can achieve the type of care, and death desired |