Background Interprofessional working is vital in the delivery of specialist palliative care (Dawson, 2007); both between and within organisations. Funding bodies require ever stronger evidence before and after gifting monies, and technology is showing potential for the identifying patients in need of palliative care (Tanuseputro, 2017). Use of data has proved problematic in palliative care, leading some to highlight the importance of making the most of routine data (Hanratty, Goldacre, Griffith, et al., 2008).

Aims To evaluate how data are being generated, gathered and used in different areas of the hospice, and the role of technology in this (Nwosu, Collins & Mason, 2018).

Methods A Clinical Support Analyst position has been created to collate data. To demonstrate the range of educator activity, the Clinical Practice Facilitator (CPF) has been using an app (WonderApps AB, 2018) to collate data about his time division. Registrations onto courses are made through an electronic booking system (Eventbrite). Education evaluation data is collated electronically and brought together to report on the educational and financial value of education plans.

Results The work of the Clinical Support Analyst is enabling standardisation of the data collection. The CPF has collated four months of activity data, manipulating visual representations of the data to analyse his time allocation. Using an electronic booking system gives a streamlined process for the organisers and attendees, making more efficient use of administration time.

Conclusions The work is ongoing, initial conclusions are as follows. The Clinical Support Analyst prompted a formalisation of data requests and rigorous recording of the time work takes him to complete. It has also highlighted that the data from the electronic patient notes does not match the data collected locally. The CPF has found that the App has to be used with rigour to ensure full data capture. Not all members of staff are confident enough to book their own training and do not read their emails in a timely way.