Article Text

Download PDFPDF

P-127 Adopting an integrative approach when teaching “advanced communication”
  1. Elizabeth Woods1,2 and
  2. Paul Paes1,2
  1. 1Northumbria Healthcare NHS Foundation Trust, Newcastle, UK
  2. 2Newcastle University Medical School, UK


Background Studies have shown that graduating medical students consistently feel poorly prepared to communicate in difficult clinical situations and at the end of life.1 These discussions should not be seen in isolation from other communication. We are concerned that specifically teaching advanced communication in conjunction with end of life care might result in students developing ‘palliative communication skills’, to be used only in specific situations rather than a holistic communication style. We aimed to show the utility of the same skills across a spectrum of communication themes in a range of settings, such as deciding whether to initiate a statin to anticipatory care planning.

Methods The project involved a new communication programme, integrating previously separate strands to deliver four half-day sessions for fifth year medical students. The students were given an “Advanced Communication Skills handbook” covering the key areas of:

  • Sensitive discussions (breaking bad news)

  • Decision discussions (risk and escalation)

  • Challenging discussions (strong emotions and errors)

The programme used role-play and was delivered by several different disciplines to symbolically emphasise integration.

Results The students scored their ability (out of 10) to discuss the key areas listed above prior to the first session and after the final session. The results showed an increase in perceived skill level for each key area and written feedback about the sessions was very positive.

Breaking bad news: 5.3 to 7.8

Shared decision-making: 6.1 to 7.8

DNACPR discussions: 4 –to 7.4

Conclusion The feedback for these sessions, in conjunction with the increase in perceived skill level across the key areas suggests that this is an effective way of integrating communication strands and decision making in under-graduate teaching.

Reference 1. Sullivan AMEet al. End-of-life care in the curriculum: a national study of medical education deans. Academic Medicine2004;79(8):760–8.

Statistics from

Request Permissions

If you wish to reuse any or all of this article please use the link below which will take you to the Copyright Clearance Center’s RightsLink service. You will be able to get a quick price and instant permission to reuse the content in many different ways.