Background The Wellbeing Hub reimagines and modernises hospice wellbeing content and the way in which it is delivered. The Wellbeing Hub has been developed in a partnership between Harlington Hospice and MyWishes. This was made possible following a successful grant application to the Masonic Charitable Foundation (managed by Hospice UK).

Aims

• Reimagine and redesign wellbeing content, making it engaging and relevant to the local community in Hillingdon.

• Improve feelings of general wellbeing and to better engage with the residents.

• Integrate hospice wellbeing content alongside more generalised wellbeing content, creating a symbiotic bridge between mainstream wellbeing trends and hospice wellbeing services.

Methodology Development of an online ‘Wellbeing Hub’. Content and outcomes were directed by service user and professional focus groups. Co-designing content took place with those being supported by the wellbeing team. Professional and service user feedback steering the direction.

Results The Wellbeing Hub is available to all Hillingdon residents. New and engaging content for different hospice services is provided. Some content is now used in other environments (for example, the ‘whirlpool of grief’ animation is sent to those awaiting bereavement support). Since launching the Wellbeing Hub we have expanded the offering enabling the sharing of Advance Care Plans to Hillingdon’s Palliative Integrated Care Service (PICS).

Conclusion Hillingdon residents have free access to a digital Wellbeing Hub. Integration into the local health and social care ecosystem empowers residents to take ownership of their future health, social care and wider wishes. Once received by PICS, Advance Care Plans can be used for triaging. Their Advance Care Plans can also be included as part of their medical record. Personal Wellbeing and Hospice Wellbeing services shouldn’t be envisaged and provided in two separate silos. The Wellbeing Hub was recently shortlisted for a Royal Society of Medicine ‘Palliative & Mental Health Award’.