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P-253 Fostering a person-centred culture at St Columba’s hospice care
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  1. Sheila McGovern,
  2. Fiona Cruickshank,
  3. Sally Ramage,
  4. Susan Donnachie,
  5. Vicky Hill,
  6. Dot Partington and
  7. Giorgos Tsiris
  1. St Columba’s Hospice Care, Edinburgh, UK

Abstract

Background Person-centred culture is integral to hospice philosophy, emphasizing dignity, respect, and empowerment for patients and families and for everyone involved in the care ecology (McCormack & McCance. Person-centred practice in nursing and health care: theory and practice. John Wiley & Sons; 2017). Recognising that one size does not often fit all, the use of different approaches to developing person-centred cultures is crucial. To this end, collaborative working with diverse organizations that promote person-centeredness is integral to enhancing knowledge about such approaches and best practice development.

Aims To outline the multiple approaches used towards fostering a person-centred culture at St Columba’s Hospice Care.

Method St Columba’s Hospice Care has collaborated with multiple UK hospices through partnerships with Hospice UK and FoNS, and has integrated diverse approaches to foster a person-centred culture within the organisation. These approaches including the Creating Caring Cultures approach, the Resilience-Based Clinical Supervision model (by the Foundation of Nursing Studies - FoNS), and the Lantern model (by St Christopher’s Hospice). Through staff stories and other qualitative data, we seek to understand the implementation and impact of these partnerships and approaches.

Results Early insights indicate positive shifts in staff attitudes, including enhanced communication and the development of psychologically safe spaces to share experiences. There is also evidence of a greater understanding and respect for each other’s roles within the hospice teams. These outcomes contribute to a person-centred culture that enriches collective learning and fosters staff satisfaction, resilience, and well-being, ultimately leading to better outcomes for patients and families.

Conclusion By embracing a multi-approach method in evidence-based practice, St Columba’s Hospice Care strives to uphold and advance the principles of person-centeredness. This poster contributes to the ongoing conversation surrounding person-centred care in hospice settings, offering insights and guidance for practitioners and educators alike.

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