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P-19 OneBexley: improving collaboration and access to end of life care by delivering adult social care support
  1. Jon Devlin
  1. Greenwich and Bexley Community Hospice, London, UK


Background/Aims In 2019, Greenwich & Bexley Community Hospice (GBCH) joined a consortium with seven other local organisations in Bexley – ‘OneBexley’. This consortium comprises: Age UK Bexley; Bexley Mencap; Bexley Voluntary Service Council; Carers’ Support Bexley; Crossroads Care South East London; Inspire Community Trust; Mind in Bexley.

Since September 2020, GBCH have been the prime contractor for a contract that has seen the London Borough of Bexley commission ‘OneBexley’ to undertake Care Act assessments, reviews and carers’ assessments for non-complex referrals to Adult Social Care. The organisations have engaged trained Trusted Assessors, trained to use the Council’s CRM and to fulfil the statutory requirements of Care Act assessments, using their knowledge of the local landscape to implement creative care packages that enable people to live a life, not a service.

Methods/Results/Conclusions We will discuss how working in partnership has enabled the hospice to provide support to patients with palliative care needs as well as those of our partners’ ability to support people at the end of life via their own services. We will share case studies of where the hospice team in completing a Care Act assessment during/following routine hospice visits has enabled us to better support our patients. We will reflect on how this joint work has enabled us to provide ad hoc training to people working outside of the end of life care system, enabling others to deliver better care and support to our beneficiaries. We will discuss how stronger links with key colleagues at the Local Authority have strengthened our relationships and have contributed to the hospice’s sustainability. We will share evidence demonstrating how working with Adult Social Care has enabled us to identify people appropriate for hospice support earlier, as well as enabling palliative care support for more people who would not otherwise have been referred for hospice support.

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